Helpful, Friendly, Efficient, No Complaints, Would Recommend

Sarah Stephenson Peugeot 107

Sarah Stephenson
If I had to Score Sales Manager Lee out of 10 it would be 11.

Donna Mead “Super Service”

Donna Mead
Salesman Brian – Very Quick & Very Helpful…

Melanie Goddard bought a Nissan Qashqai

Melanie Goddard
No Probs at all , nice guys to deal with!

Crossfire sold by Simon to Clive Marks

Clive Marks
Tom on Sales wasn’t pushy at all….Will buy from here again….”5 Star all the Way”
Trevor Vaughan
Bought a Corsa and would purchase again, helpful staff.
Louise Pinnington
Tom on Sales was very helpful, 2nd car bought from The One Stop Car Shop “Happy Both Times”
Ray Melling
Stated that she was very happy and content with the service from Salesman Simon. Very Professional.
Diane Murphy
Bought a Citroen C4 “Great Service, nice to be able to test drive by yourself, very friendly
Laura Hare
Purchased a Nissan Qashqai and was very happy with the service. Recommended
James Sharp
Good Service

Excellent Service, from day one. Very Friendly staff indeed!

Keith Alderson
Brilliant dealing with

Was very happy with the service, brilliant dealing with Tom, not pushy at all. I would defiantly buy with the car shop again. We will recommend you to family and friends every time. Five stars all the way.

Tom craine121
BMW 118 D SE

A helpful environment, with every detail fully explained. Thank you

simonlister
Would come again

I received very good service from the one stop car shop from start to finish. The whole process was easy and pleasant from the start. I would have no hesitation in recommending The One Stop Car Shop to anybody and once I am ready I will be back again!

Ford Fiesta

Having searched for a new (to me) car over the past few weeks I found the one stop car shop and our salesman Tom to be a refreshing and highly cautious experience. I felt my requirements were fully taken into account and it wasn’t all about the hard sell you get elsewhere. I would highly recommend Tom and the One Stop Car Shop team to anybody wholeheartedly

Hassle Free Car Purchase

Having a poor credit history, I didn’t think for one minute when I filled in an on line sales enquiry that I would now have the car of my dreams sat on my driveway. The very next morning I got a call from Ryan at the one stop car shop asking me for a few more details and by 3pm that day I had finance in place.

I test drove the car on my own under no pressure and decided to go ahead with the purchase. The car was immaculate and valeted to a high standard and the showroom etc were very clean and a nice friendly atmosphere too.

On delivery day there was a bit of a wait for the finance to come through and I was well looked after with plenty of coffee and mince pies!!

Car purchase is a big thing and I feel confident that if any problems arise with my car, which am sure there won’t, I will be looked after.

So if you are looking for a new car and don’t want to be ripped off or put up with being pressurized, go and see Ryan at the one stop car shop

FRIENDLY SERVICE GUARANTEED

We recently purchased a Honda Civic SE from The One Stop Car Shop in Astley. The customer service was excellent and friendly from start to finish with no pressure put on us by the Salesman Andi.
My wife and I test drove the car until we were both satisfied that it was the right car for us. We can recommend a visit to The One Stop Car Shop.

Couldn’t ask for better!!!

Just as the title states, really fantastic service. I rang this company having seen a car on the website, asked if I could pick it up and drive away the next morning (the car had just come into stock). They rushed the car through for me and it was a lovely car at a great price. Our salesman “Dean” was so friendly and sorted everything for us. Thank you to the one stop car shop!!! We would certainly recommend and return in the future.

Fishx
THANKYOU SO MUCH

I WOULD JUST LIKE TO THANK THE TEAM AT ONE STOP , I MADE An APPOINTMENT TO TEST DRIVE A BMW over the weekend and to part exchange my target the car was ready and waiting , test drove the car on my own (which was great) and after a price on my car , drove away happy with free 7 day insurance . THANKYOU SO MUCH!!

Jane1971
My Mum Is Well Chuffed!!

I finally talked my mum into trading in her twenty year old banger with over 180,000 miles on the clock.
The next day she set off car hunting with her elderly gentleman friend and after viewing at several dealerships they visited the One Stop Car Shop.
She was pleased to find several cars in or around her price bracket.
She felt that the staff were attentive and helpful, without being pushy, and put her at her ease.
She was shown around a car, shown all the available documentation, and took it out for a test drive, before finally haggling for a deal.
I received a phone call from my mum (who sounded as excited as a 6 year old on Christmas morning) saying that she had found a perfect little car and had left a small deposit to secure it, but that she wanted my seal of approval before buying.
The garage had put in writing that if I didn’t think that the car was a decent buy then they would refund her deposit in full, no questions asked.
I went up the following evening and was met by Dean. He made us a brew as the car was not quite ready for us to view at the time. Dean had noticed that the fan belt was a bit noisy and had had a new one fitted for my mum.
I took the car for a test drive and noticed that the tracking was out and pulling to the left. I reported this to Dean and he organized that the tracking would be sorted out before we collected the car the following day.
When we picked the car up, all the paperwork was in order, the payment process made very easy and the repair to the tracking done as promised.
Throughout we felt very comfortable and under no pressure at all to buy.
My mum feels happy at the deal she struck, as do the dealership…..so we all came away winning.
One last thing, the spare key was not available at the time we picked up the car so the owner of the company came to my mum’s house and posted it through the door a couple of days later, how’s about that for service?

To All The Team at the One Stop Car Shop

I am just writing to confirm my complete satisfaction as regard to the purchase of my new car. The team were both friendly and knowledgable and I got a great deal too!…In fact, I would go on to say you definitely have the WOW factor!

I would have no hesitation in recommending you to others…

Mr A. Whittaker, Stockport, Cheshire

Mr A Whittaker
Proud Of Our Comitment To Our Customers

The greatest selling point for any organisation is undoubtedly its policy on customer care and you have set an exemplary standard, demonstrated in bucketloads by you personally and followed through by every member of your team… and if you knew my career background you would appreciate the validity of this compliment…may we wish you every success with your expansion plans and the future growth of your business.

With our kindest regards,
Dee & Graham

Dee & Graham - Cornwall
Customer Service Off To A Flying Start In 2014 !

We recently visited the One Stop Car Shop, we found the manager and sales staff very helpful and knowledgable but no pressure was put on us, however help was readily available when requested. We subsequently purchased a vehicle and everyone made the experience very pleasant. We would not hesitate to recommend this company to anyone and infact have already done so.

Sales Team at The One Stop Car Shop Commented :- Thanks very much for your kind comments and your business

Mr and Mrs Ross =- Tyldesley
Another Great Review Six Stars!!!!

I have been shopping around for a few weeks for a Ford Focus diesel. Other dealers have been unhelpful. I called the One Stop Car Shop and had the best response you could ask for. The staff are friendly and helpful making the whole experience 200%. I would give 6 stars if possible.

From The Team at One Stop Car Shop Thanks Robert for the great review. May we thank you for your custom and say you were great to deal with and a great example of us selling nice cars to NICE people.

Robert Shaw
“Nice clean cars and top service”

I bought both my wife’s and my own car through him over the last few years and would recommend One Stop Car to anyone.

They have a great stock of quality clean cars nothing like other garages and the prices are competitive.

Volvolover
“This is what good customer service is all about!”

I have nothing but praise for Lisa and her team. Thank you.
Would I buy another car in the future from them? Most certainly!
Would I recommend them to friends and family? Most certainly!
I can’t speak highly enough about them.

Oldbutnotslow
“Best buying experience by far”

Great experience from start to finish no pressure no hassle the staff was fantastic a real pleasure of a car buying experience which is usually a massive hassle can’t praise them enough would recommend to everyone I would give ten stars if available.

Lee Macten
“Showing how it should be done.”

A pleasure to deal with, helpful from the outset and the after-sales follow up has been much appreciated. A professional, friendly and no pressure sales experience and naturally the car is superb. He and his colleagues are showing how it should be done. Faultless

Ade Hardwick
Such a Pleasure Buying Fron The One Stop Car Shop

Such a pleasure buying my new car from you, the customer service was fantastic and it made the whole buying experience so easy.

Thank you Neil

Karen Madsen via Facebook
Made buying a new car hassle free!

Just would like to say thank you for all the help with the purchase and after sales help. Made buying a new car hassle free!


Helpful, Friendly, Efficient, No Complaints, Would Recommend

Sarah Stephenson Peugeot 107

- Sarah Stephenson
If I had to Score Sales Manager Lee out of 10 it would be 11.

Donna Mead “Super Service”

- Donna Mead
Salesman Brian – Very Quick & Very Helpful…

Melanie Goddard bought a Nissan Qashqai

- Melanie Goddard
No Probs at all , nice guys to deal with!

Crossfire sold by Simon to Clive Marks

- Clive Marks
Tom on Sales wasn’t pushy at all….Will buy from here again….”5 Star all the Way”
- Trevor Vaughan